Privacy Policy

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Privacy Policy
Bunya Nut Cottage
Effective Date: 01.03.2025

At Bunya Nut Cottage, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://bunyanutcottage.com.au) or engage with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name
• Contact details (e.g., email address, phone number, postal address)
• Date of birth
• NDIS participant details (if applicable)

b. Non-Personal Information:

• Browser type and version
• Device type
• IP address
• Website usage data (e.g., pages visited, time spent on the site)

2. How We Collect Information

We collect information in the following ways:

• Directly from You: When you contact us, fill out forms, or register for our services.
• Automatically: Through cookies and similar technologies when you use our website.
• Third Parties: From trusted service providers assisting us in delivering our services.

3. Use of Information

We use the information we collect for the following purposes:

• To provide and manage our services.
• To communicate with you regarding your inquiries or bookings.
• To comply with legal and regulatory requirements.
• To improve our website and tailor the user experience.
• For marketing purposes, where consent has been provided.

4. Disclosure of Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Who assist us in delivering our services (e.g., IT providers, payment processors).
• Regulatory Authorities: When required by law or for compliance purposes.
• Your Authorized Representatives: With your consent, such as NDIS support coordinators or family members.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include:

• Secure storage of data.
• Encryption of sensitive information.
• Regular reviews of our data protection practices.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to your information.
• Withdraw consent for marketing communications.
• Lodge a complaint about how your information is handled by contacting us.

7. Cookies

Our website uses cookies to improve functionality and enhance user experience. You can control or disable cookies through your browser settings. However, some features of our website may not function properly without cookies.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be published on this page, and we encourage you to review it regularly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Bunya Nut Cottage
Email: hayley@bunyanutcottage.com.au
Phone: 0409 660469
Address: PO Box 117, Eumundi, Queensland, 4562, Australia

By using our website or services, you consent to the terms of this Privacy Policy.